FAQs
All other items are made by skilled international artisans that I have sourced myself. All are fair trade, sustainable and ethical.
Buying Handmade
Every piece is unique and will have signs of being handmade, meaning:
No two items will be the same.
Size and colour can vary very slightly from item to item.
All measurements are approximate.
The 22k gold is hand painted on, then fired to 800°C.
I make every effort to represent each piece as accurately as possible, but if you are not satisfied please let me know.
No two items will be the same.
Size and colour can vary very slightly from item to item.
All measurements are approximate.
The 22k gold is hand painted on, then fired to 800°C.
I make every effort to represent each piece as accurately as possible, but if you are not satisfied please let me know.
Shipping
Ships worldwide. All items shipped internationally are registered tracked post with An Post (national postal service).
Shipping to Ireland:
1 ring dish or 1 jewellery is standard post.
1 bowl is registered post.
Agate is registered post.
ANY 2 items and above is registered post.
Shipped with An Post.
We use the least amount of plastic as possible in our packaging, plus we reuse ALL packaging from our raw materials, plus recycled packaging from department stores.
Shipping to Ireland:
1 ring dish or 1 jewellery is standard post.
1 bowl is registered post.
Agate is registered post.
ANY 2 items and above is registered post.
Shipped with An Post.
We use the least amount of plastic as possible in our packaging, plus we reuse ALL packaging from our raw materials, plus recycled packaging from department stores.
Estimated Shipping Times
PLEASE NOTE THERE MAY BE DELAYS DUE TO COVID-19, but currently this is not too common. Normal shipping times are:
Ireland and Northern Ireland: 1-3 business days
Great Britain: 3-5 business days
EU: 3-8 business days
USA: 5-10 business days
Rest of World: 5-15 business days
Please note the shipping time does not include production time. The production time of each piece varies, and will be noted in the description of each product. If you're ordering for a deadline, please don't leave it until the last minute!
Ireland and Northern Ireland: 1-3 business days
Great Britain: 3-5 business days
EU: 3-8 business days
USA: 5-10 business days
Rest of World: 5-15 business days
Please note the shipping time does not include production time. The production time of each piece varies, and will be noted in the description of each product. If you're ordering for a deadline, please don't leave it until the last minute!
Returns & Exchanges
Although I would like everyone to love their pieces, I know that won't always be the case. If you are unhappy with your purchase, please contact me to discuss your options. I do offer exchanges. All shipping costs will be the responsibility of the buyer.
Wholesale
I am accepting wholesale orders. Please contact info@danuceramics.ie for details.
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